Connect your email account

In order to send out email campaigns, you first need an email account, to send the emails from. Connecting email accounts to Growbots is super easy, and you can do it in just a couple of minutes. Follow this guide to make sure it’s a breeze.

Connecting a Gmail account

You can connect your Gmail / Google Apps for Work / G-Suite accounts to Growbots using the Gmail API. Connecting a Gmail account is very simple:

  1. Go to the Settings view by clicking Settings on the navi-bar to the left and proceed to the Integrations tab.
  2. Click Gmail in the Email accounts section.
  3. You’ll be redirected to the Google sign-in page. Login to the Gmail account you want to connect to Growbots.
  4. Click Allow to grant Growbots access to your email account.

    By default, Google will choose the Gmail account you’re currently logged into for the connection. If you want to connect another Gmail account, log out from Google / Gmail, go back to step 3 and choose another account.
  5. Once you finish, the channel will appear in the Email accounts section.
  6. That’s it! Your brand new Gmail email channel is ready to send and receive emails.

You can also access this feature by clicking Connect new Gmail / Google Apps for Work in your Dashboard.

Remember: Growbots only checks the contents of your main inbox folder, so make sure to disable the spam filter in your email account.

We don’t place any limits on the number of messages you can send from your account. However, your email provider most likely does. We suggest not exceeding a daily quota of 200 messages per email channel. To send out more emails without exceeding your limits and hurting your email’s reputation, make sure to add multiple email accounts.

Connecting other email accounts

If you don’t use Gmail, don’t fret, we have an option for you! We can connect with virtually any email account using the SMTP/IMAP protocols. Connecting an SMTP/IMAP account is also very simple:

  1. Go to the Settings view by clicking Settings on the navi-bar to the left and proceed to the Integrations tab.
  2. Click Other in the Email accounts section.
  3. Fill out the form, providing the correct credentials – your email address, username and password. If you don’t know what your username is, you can find it in your mailbox settings.
  4. You also need to provide the IP addresses and ports for your IMAP/SMTP server. You’ll find the settings for the most common email providers in the next section. If you do not see yours listed, you can find it on your email provider’s help pages / knowledgebase.
  5. If you’re using a separate set of credentials for outgoing and incoming email servers, uncheck the box next to SMTP uses same username and password as IMAP and provide the necessary credentials.
  6. Click Add to finalize the setup. The channel will appear in the Email accounts section.
  7. That’s it! Your brand new SMTP/IMAP email channel is ready to send and receive emails.

You can also do this by clicking Connect new SMTP/IMAP account in your Dashboard.

Remember: Growbots only checks the contents of your main inbox folder, so make sure to disable the spam filter in your email account.

We don’t place any limits on the number of messages you can send from your account. However, your email provider most likely does. We suggest not exceeding a daily quota of 200 messages per email channel. To send out more emails without exceeding your limits and hurting your email’s reputation, make sure to add multiple email accounts.

Settings for the most common email providers

Office365
IMAP: outlook.office365.com
Port: 993
SMTP: smtp.office365.com
Port: 587
Outlook.com
IMAP: imap-mail.outlook.com
Port: 993
SMTP: smtp-mail.outlook.com
Port: 587
Rackspace
IMAP: secure.emailsrvr.com
Port: 993
SMTP: secure.emailsrvr.com
Port: 465
GoDaddy
IMAP: imap.secureserver.net
Port: 993
SMTP: smtpout.secureserver.net
Port: 465
Namecheap
IMAP: mail.privateemail.com
Port: 993
SMTP: mail.privateemail.com
Port: 465

Editing an existing email channel

When there is a change made in the settings of an email account connected via SMTP/IMAP (i.e. the password changes), you’ll need to edit the existing email channel. To do this:

  1. Go to the Settings view by clicking Settings on the navi-bar to the left and proceed to the Integrations tab.
  2. Locate the email channel you want to edit and click Edit.
  3. Update the form, providing the updated information.
  4. For security reasons, you’ll need to provide the password in order to confirm the changes.
  5. Confirm by clicking Update.

You can also do this by clicking Edit next to the email channel you want to edit in your Dashboard.

That’s it! It may take a few minutes for the channel status to update. However, if you accepted the form and did not receive any errors, the email account settings have been successfully updated.

Disconnecting an email channel

If you don’t want to use an email account with Growbots any more, you can choose to disconnect it. Make sure that the address isn’t being used in any of your active campaigns before proceeding.

To disconnect an email account from Growbots:

  1. Go to the Settings view by clicking Settings on the navi-bar to the left and proceed to the Integrations tab.
  2. Locate the email channel you want to remove and click Disconnect.
  3. That’s it! The email channel will disappear from the Email accounts section.

You can also do this by clicking Disconnect next to the email channel you want to remove from your Dashboard.

Remember: If you disconnect a channel that is currently in use, we will no longer be able to send emails from that email account. We also won’t be able to scan your inbox for replies from your prospects. All the campaigns using the channel will be disrupted. You will not be able to continue the campaigns, even if you connect the same email account again.

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